Should I book time in advance?
To ensure access to the park, we recommend booking your turn in advance, as customer capacity is limited and places are sold out, especially on weekday evenings and weekends. You can book an appointment if you want in Rush’s online store.
You can come directly to Rush without an appointment, but the park has a limited number of customers due to comfort and safety. To ensure a jump time, we recommend booking your jump time in advance on our website. If the desired time slot is not displayed, it means that the time slot is full, you must choose another time slot. Payment is made when ordering. You can read more about our purchase conditions here.
Please arrive 15 minutes before the start time to check in, change clothes and watch the safety video.
Do adults not intending to jump have to pay?
Rush is suitable for all ages! 0-5 year olds must be accompanied in the trampoline area by a supervisor (at least 16 years old) who has bought a normal-priced jumping ticket. 6-8-year-olds must be accompanied by a supervisor aged 16 or older in the park, e.g. in the cafe. If the supervisor wants to go to the trampoline area, he must buy himself a normal-priced ticket (wristband) and trampoline socks, if he does not already have them. Ages 9 and up do not need a supervisor at Rush. The guardian is responsible for the child’s stay in the park.
All those going to the trampoline area must have trampoline socks and a wristband that entitles them to enter.
Can I bring my own food to the park?
Unfortunately, you are not allowed to bring your own food. Our cafe has a good selection of both food and drink.
What should I wear for jumping?
We recommend that you wear comfortable sports clothes. No sharp objects are allowed in the jumping area, such as watches, belts, etc. All visitors must wear trampoline socks.
Is the trampoline park dangerous?
Rush puts safety first. The park has trained staff, strict safety rules and equipment designed to ensure safety in the best possible way. However, it is important that all visitors respect their own skill level and not perform dangerous stunts without practice and training. In addition, it is of course important to consider the other customers of the park.
Is there Wifi in the park?
Wifi is available for our visitors in the park and in the cafe.
Are there any weight limits?
All customers should be healthy and in normal physical condition.
The weight limit for trampolines is 125 kg. Wipeout’s weight limit is 90 kg.
Can I use Rush socks more than once?
Yes, you can use Rush socks multiple times as long as the coating is intact and there are no holes. If you need new ones, you can buy them in the park.
Can I leave my child alone in the park?
Ages 9 and up do not need a supervisor at Rush. The guardian is responsible for the child’s stay in the park.
Cancelling terms and buying conditions
Birthdays must be canceled no later than 72 hours before the reserved time, so that the reservation fee can be refunded. Cancellation is made in writing to helsinki@rushfinland.fi. The name of the booker, the reservation number and the date of the reserved time must be attached to the cancellation.
Season, series and gift cards purchased from Rush’s online store; club, event and camp fees as well as birthday, company and group packages are not returned or refunded afterwards. Jumping tickets purchased from Rush’s online store can only be refunded on-site at our offices if the customer does not accept the terms of the safety video before starting the jump shift and moving to the activity area.
The date of reserved or paid jump ticket products can only be moved by contacting our customer service well in advance of the start of the jump shift. Rush is not obliged to compensate the customer for the unused service. Only in case of accidents, on a case-by-case basis, Rush undertakes to refund the payment against an official medical certificate. The medical certificate must be submitted to our customer service immediately.
Security
Rush is very concerned about ensuring safety in the parks in the best possible way. We have our own safety rules that everyone must familiarize themselves with. In addition, we have our own safety videos in the park that our visitors must watch before entering the trampolines. Our jump guards are always present to guide and ensure that the rules are observed.
Equipment
All equipment in the park is planned, manufactured and constructed for maximum safety. The equipment is regularly checked to ensure that there is no risk of damage due to errors or omissions.
